Mental Health Services in Fayetteville, NC: Crisis, VA & TRICARE

If you or someone you know is thinking about suicide or is in crisis, call or text 988, or chat at 988lifeline.org. Veterans and service members can press 1 after dialing 988 or text 838255 to reach the Veterans Crisis Line. If someone is in immediate danger, call 911.

Fayetteville has a full range of mental health care, from a 24/7 walk-in crisis center to public clinics, VA and military programs, and private counseling practices. Which one fits depends on how urgent the need is and how you are covered. This page is general information to help you find care, not medical advice.

Crisis Help: Who to Call

Resource	How to reach it	Who it serves
988 Suicide & Crisis Lifeline	Call or text 988; chat online	Anyone, 24/7
Veterans Crisis Line	988, then press 1; text 838255	Veterans, service members and their families, 24/7
Alliance Behavioral Health Crisis Line	877-223-4617	Cumberland County residents, 24/7; can send a mobile crisis team
Cumberland Recovery Response Center	1724 Roxie Ave, (910) 778-5900	Walk-in crisis care for adults 18 and older, 24/7
NC Peer Warmline	855-733-7762 (855-PEERS-NC)	Talk with someone who has lived experience, 24/7
Military OneSource	800-342-9647	Free, confidential non-medical counseling for military families

The Cumberland Recovery Response Center on Roxie Avenue, run by RI International under contract with Alliance Health, takes walk-ins around the clock. Staff assess each person, start or continue medication, begin detox when needed and arrange the next level of care, which can be outpatient services, a crisis bed or a hospital. Police and EMS can bring people there instead of to an emergency room. No appointment is needed.

For a child or teen in crisis, call 988 or the Alliance crisis line first; they can direct families to youth crisis services. A hospital emergency department, such as Cape Fear Valley Medical Center, is the right place if there is a medical emergency or immediate safety risk.

Public and Medicaid Mental Health Care

In Cumberland County, publicly funded mental health, substance use and developmental disability services are managed by Alliance Health. Call the Alliance Access and Information line at 800-510-9132 any time to be matched with a provider who takes Medicaid or serves uninsured residents. Alliance also runs the NC Medicaid Tailored Plan for people in Cumberland County with serious mental illness, substance use disorders or intellectual and developmental disabilities.

Local options in that network include:

• Community Mental Health Center at Cape Fear Valley, 711 Executive Place, (910) 615-3333. Treats children from age 3 through adults with therapy, psychiatric evaluation, medication management, psychological testing and telehealth. Hours are weekdays, with a later Thursday evening.
• Cape Fear Valley Behavioral Health Care, 3425 Melrose Rd, (910) 615-3370, the health system's behavioral health campus.
• SouthLight Fayetteville, 439 Ramsey St, (910) 830-0990, mental health and substance use treatment.

Private Counseling and Psychiatry

Private practices take commercial insurance and often TRICARE. Confirm network status with your plan before the first visit.

Practice	Address	Phone
Carolina Counseling Services	1310 Raeford Rd, Suite 2, and 6321 Raeford Rd	(910) 485-6336
The Haymount Institute for Psychological Services	806 Hay St and 996 Helen St	(910) 860-7008
Cape Fear Behavioral Health Center	6885 Cliffdale Rd, Suite 202	(910) 339-0400

When you call, ask whether the clinician treats your specific concern (for example PTSD, eating disorders, ADHD testing or couples work), whether they offer telehealth, and how long the wait is for a first appointment.

Help for Veterans

• Fayetteville VA: Enrolled veterans can get outpatient mental health care, including same-day help, through the Fayetteville VA Medical Center and its clinics. Ask your VA primary care team for a referral, or ask for mental health directly.
• Fayetteville Vet Center, 2301 Robeson St, Suite 103, (910) 488-6252. Vet Centers offer free, confidential readjustment counseling to eligible veterans, service members and their families, including combat veterans and survivors of military sexual trauma. You do not need to be enrolled in VA health care.
• Benefits help: The veteran services directory lists county and nonprofit offices that can help with a disability claim related to PTSD or other conditions. The veteran transition resources guide covers support for those leaving service.

Help for Service Members and Military Families

TRICARE rules for mental health care depend on who you are:

• Active duty service members can get outpatient mental health care at a military hospital or clinic without a referral. Behavioral health services on post run through Womack Army Medical Center and embedded unit teams. Care from a civilian network provider requires a referral and pre-authorization.
• Family members and retirees may need a referral or pre-authorization for some outpatient mental health care depending on the TRICARE plan. Check with Humana Military, the East Region contractor, at 800-444-5445.
• Military OneSource and Military and Family Life Counselors offer short-term, non-medical counseling for stress, relationships and deployment issues, with no TRICARE claim filed.

For spouses and children during a deployment, the deployment support services guide lists Fort Bragg family programs.

Children and Teens

The Community Mental Health Center at Cape Fear Valley sees children starting at age 3, including parent-child interaction therapy. School counselors in Cumberland County Schools can connect students to school-based mental health staff and outside referrals. Your child's pediatrician or primary care provider can also screen for depression and anxiety and refer to a specialist.

How to Start if You Are Not in Crisis

1. Decide on the type of care. Therapists (LCSW, LCMHC, psychologists) provide talk therapy. Psychiatrists and psychiatric nurse practitioners can prescribe medication.
2. Check coverage. Call the number on your insurance card, the Alliance access line for Medicaid or uninsured care, Humana Military for TRICARE, or the VA.
3. Make two or three calls. Wait times vary widely, so ask several practices at once and take the first good fit.
4. Ask about telehealth. It can shorten waits and help if you work on post or have no child care.
5. Keep the crisis numbers handy while you wait for a first appointment.

Sources

• 988 Suicide & Crisis Lifeline
• Veterans Crisis Line
• Alliance Health crisis services
• Cumberland County: Mental Health
• Community Mental Health Center at Cape Fear Valley
• TRICARE: Getting mental health care
• VA Vet Centers

Details checked October 2026.